zk988 Platform Privacy Notice

This page describes what we collect when you use zk988 and how we keep that data protected. When you open an account, deposit funds, or place a market on Liga 1 or Champions League, we collect information to verify your identity and process your transactions. We do not sell your data to third parties.

Our privacy policy covers all sections of zk988: sportsbook (football, badminton, MotoGP, esports), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and payment processing (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet).

We are transparent about how we handle your information. Read this notice to understand your rights and our obligations.

What We Collect on zk988

We collect information in three categories: account data, transaction data, and behavioral data. Account data includes your email address, password, full name, date of birth, phone number, and government-issued ID. We collect this during account opening and verification. Transaction data includes your deposit and withdrawal history, payment method details, and account balance. Behavioral data includes your login times, game selections, and device information (IP address, browser type, operating system).

We collect this information to verify your identity, prevent fraud, process payments, and comply with local regulations. We do not collect more data than necessary. We do not track your browsing outside zk988, and we do not sell your data to advertisers or third-party marketers.

How we use your data

We use your data for the following purposes:

• Account verificationWe verify your identity using your government ID and proof of address. This prevents fraud and ensures compliance with local regulations.
• Payment processingWe use your payment method details to process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks.
• Fraud detectionWe analyze your login patterns, transaction history, and device information to detect unauthorized access or suspicious activity.
• Legal complianceWe retain your data to comply with local regulations and respond to legal requests from authorities.
• Customer supportWe use your account information to respond to your inquiries via email or in-app help.

Third-party processors and data sharing

We share your data with third-party processors only when necessary. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your payment method details to process transactions. Our identity-verification provider receives your government ID and proof of address to verify your identity. Our hosting provider stores your account data on encrypted servers.

We do not share your data with advertisers, data brokers, or marketing companies. We do not sell your email address or contact information. We do not share your betting history or account balance with third parties. Our third-party processors are bound by confidentiality agreements and are prohibited from using your data for their own purposes.

Your rights on zk988

You have the right to access, correct, and delete your personal data. You can request a copy of your data by contacting our support team via email. We will provide your data within 30 days. You can update your account information (email, phone number, address) in your account settings at any time.

You can request deletion of your account and associated data. We will delete your account within 30 days, except for data we are required to retain by law (transaction history, identity documents). If you have questions about your data or wish to exercise your rights, contact our support team via in-app help or email.

Our zk988 Security and Cookies

We protect your data using encrypted connections (SSL) and encrypted storage. Your password is hashed and never stored in plain text. Your payment method details are tokenized so only the last four digits are visible in your account. We do not store full credit-card numbers on our servers.

We use cookies to remember your login session and preferences. Cookies are small files stored on your device that allow us to recognize you when you return to zk988. You can disable cookies in your browser settings, but this may affect your ability to use our platform. We do not use cookies to track your activity outside zk988.

Our servers are located in multiple regions to ensure reliability. Your data may be processed and stored in jurisdictions outside Indonesia. We comply with local data-protection regulations and respond to data-access requests from authorities within 30 days.

Data retention and deletion

We retain your account data for as long as your account is active. If you close your account, we retain your transaction history and identity documents for seven years to comply with financial regulations. After seven years, we delete your data except for information we are required to retain by law.

If you request account deletion, we will close your account and delete your personal information within 30 days. We will retain your transaction history and identity documents for seven years as required by law. We will not use your data for marketing or any other purpose after account deletion.

If you have questions about data retention or wish to request deletion, contact our support team. We respond to data-deletion requests within 30 days.

Contact and jurisdiction notice

For questions about our privacy policy or to exercise your data rights, contact our support team via email or in-app help. Our support team responds during standard business hours (Monday–Friday, 9 AM–6 PM local time).

Our services are available only where local law permits. Users in Jakarta, Surabaya, Bandung, Medan, and other regions are responsible for verifying that their use of zk988 complies with their own jurisdiction's data-protection and gaming regulations. We do not offer our services in jurisdictions where online wagering is prohibited.